At my store, we respect the privacy of visitors and customers who use our website. This Privacy Policy explains what information may be collected through our online store, why it may be used, and the choices that may be available to you.
Information You Provide
When you browse our website, purchase a product, create an account where available, contact us, or otherwise interact with our services, we may receive information such as:
-
Your name
-
Email address
-
Telephone number
-
Billing and delivery address
-
Order and purchase information
-
Information provided when contacting customer support
-
Payment transaction details
-
Other information you voluntarily provide to us
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
-
IP address
-
Browser type and version
-
Device information
-
Operating system
-
Pages viewed and website interactions
-
Referring website or source
-
General usage and diagnostic information
This information may be used to understand website performance and improve the overall shopping experience.
Purposes for Using Information
We may use collected information to:
-
Process and fulfill orders
-
Confirm purchases and payments
-
Arrange shipping and delivery
-
Provide order-related notifications
-
Respond to customer questions
-
Process returns and refunds
-
Maintain and improve our website
-
Monitor website performance
-
Detect and prevent fraud or unauthorized activity
-
Meet applicable legal and regulatory obligations
We aim to use personal information only for legitimate business purposes related to operating and improving our services.
Payment Information
When you purchase products through our store, payment information may be handled by third-party payment processors.
These providers may collect and process payment information according to their own privacy policies and security procedures. We do not require customers to send complete payment card information to us through email or other direct communication channels.
Cookies
Our website may use cookies and similar technologies.
Cookies can help the website remember certain settings, maintain essential functionality, understand visitor activity, and improve website performance.
We may also use cookies or similar technologies in connection with analytics and advertising services.
You can adjust your browser settings to control or restrict cookies. Certain website functions may be affected if cookies are disabled.
Analytics and Advertising Services
We may use third-party analytics or advertising technologies to understand how visitors interact with our website and to evaluate marketing activities.
Depending on the services used, these providers may receive information about website visits, devices, browsing activity, or interactions with advertisements.
Some advertising services may use remarketing technologies to display advertisements to visitors on other websites or platforms.
Sharing Personal Information
We may share relevant information with service providers that help us operate our business.
These providers may include:
-
Payment processors
-
Shipping and logistics providers
-
Website and hosting providers
-
Analytics services
-
Advertising and marketing providers
-
Customer support and communication services
-
Other vendors supporting our business operations
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, website, or legal rights.
Data Security
We use reasonable measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.
Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retention of Information
We may retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with legal obligations.
The length of time information is retained depends on its type and the purpose for which it was collected.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding personal information we maintain about you.
These rights may include the ability to request:
-
Access to certain personal information
-
Correction of inaccurate information
-
Deletion of eligible information
-
Information about how personal information is used or disclosed
-
Withdrawal of consent where applicable
-
Opt-out from certain marketing communications
To make a privacy request, please contact us using the information provided below. We may take reasonable steps to verify the identity of the requester before completing certain requests.
Marketing Preferences
If you receive promotional communications from us, you can generally stop receiving them by following the unsubscribe instructions included in the communication.
You may still receive essential messages relating to transactions or customer service, such as order confirmations, shipping notices, or responses to inquiries.
California Residents
California residents may have additional rights under applicable California privacy laws.
Depending on the circumstances, these may include rights relating to access, correction, deletion, and certain disclosures or uses of personal information.
Eligible California privacy requests can be submitted using the contact information below.
Children's Privacy
Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information independently.
If you believe that a child has submitted personal information to us, please contact us so we can review and address the situation as appropriate.
Third-Party Websites
Our website may include links or references to third-party websites and services.
Once you access an external website, that site's own privacy policy and terms will apply. We do not control the privacy practices of independent third parties.
Updates to This Policy
We may modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.
Any updated version will be published on this page. We encourage visitors to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
my store
865 Amsterdam Ave
New York, NY 10025
United States
Phone: +1 646-203-9412
Email: support@nexorashopy.shop
Customer Service Hours
Our customer support team is available:
Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to inquiries received during our regular support hours.